Terms of Service

Last Updated: October 13, 2025
Effective Date: October 13, 2025

Welcome to Nirvigo Platforms Private Limited (“Nirvigo,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and consulting solutions related to cloud infrastructure, AI integration, infrastructure management, and technology consulting (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

1. Company Information

Legal Name: Nirvigo Platforms Private Limited
Email: hello@nirvigo.com

Registered Office: 66, Vanshree Colony, Behind Mangal Murti Nagar, Navlakha, Indore, MP 452001

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2. Eligibility

By using our Services, you represent that you are:

• At least 18 years of age (or of legal age in your jurisdiction), and

• Authorized to enter into a binding agreement on behalf of yourself or your organization.

If you are using the Services on behalf of a company or other legal entity, you agree that you have the authority to bind that entity to these Terms.

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3. Description of Services

Nirvigo provides professional technology consulting and management solutions, including but not limited to:

• Cloud Infrastructure Consulting & Deployment

• AI & Automation Integration

• Infrastructure Management and Monitoring

• DevOps, CI/CD, and Cloud Optimization

• Custom Platform and API Development

• Technical Support and Managed Services

Each engagement or project may be governed by a separate agreement, statement of work (SOW), or proposal, outlining deliverables, timelines, and payment terms.

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4. Acceptance of Terms

Your use of our Services — including accessing our website, requesting consultation, or engaging in a project — constitutes acceptance of these Terms.

We may update these Terms from time to time. The most recent version will always be available on our website. Continued use of the Services after changes indicates your acceptance of the updated Terms.

 

5. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and up-to-date information necessary to deliver our Services.

• Maintain appropriate access credentials and security for any shared platforms or environments.

• Comply with all applicable laws, regulations, and third-party service terms (e.g., AWS, Google Cloud, Azure).

• Obtain all necessary permissions and licenses for content, data, and software provided to us.

You are responsible for any activity conducted using your credentials or systems unless caused by our negligence or breach of contract.

 

6. Fees and Payment Terms

• All fees are outlined in the relevant proposal, invoice, or SOW.

• Payments must be made as per agreed terms — typically before project commencement or based on milestones.

• Delayed payments may result in service suspension or additional late fees.

• All fees are exclusive of taxes, levies, or duties imposed by taxing authorities, unless otherwise stated.

We reserve the right to modify our pricing for future engagements but will never alter pricing mid-contract without written consent.

 

7. Intellectual Property

A. Client Content

You retain ownership of all data, content, and materials you provide to Nirvigo.
You grant us a limited, non-exclusive, revocable license to use such content solely to perform the agreed Services.

B. Deliverables

Unless otherwise stated in a written agreement:

• Deliverables created specifically for you (such as infrastructure configurations, scripts, or documentation) become your property upon full payment.

• Pre-existing tools, frameworks, or code developed by Nirvigo remain our intellectual property, though you receive a license to use them as part of the deliverables.

C. Trademarks and Branding

Nothing in these Terms grants you rights to use our name, logo, or branding without written permission.

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8. Confidentiality

Both parties agree to treat all confidential information shared during the engagement as strictly confidential.
Neither party shall disclose such information to third parties without prior written consent, except where required by law.

This obligation survives termination of the contract.

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9. Data Protection and Privacy

Your privacy is important to us.
Our data handling and privacy practices are governed by our Privacy Policy  which is incorporated into these Terms by reference.

By using our Services, you acknowledge and agree to our privacy practices.

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10. Use of AI and Automation Services

When providing AI or automation-based solutions:

• Nirvigo will use best efforts to ensure accuracy, security, and compliance of deployed systems.

• However, AI-generated outputs may not be error-free, and final responsibility for business decisions based on such outputs remains with the client.

• Nirvigo shall not be liable for decisions or outcomes derived from automated predictions or recommendations.

 

11. Third-Party Services

Our Services may integrate with or rely on third-party platforms (e.g., AWS, Google Cloud, OpenAI, etc.).
Your use of those services is subject to their respective terms and policies.

Nirvigo is not responsible for interruptions or liabilities arising from third-party failures, outages, or changes.

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12. Limitation of Liability

To the fullest extent permitted by law:

• Nirvigo shall not be liable for any indirect, incidental, consequential, or punitive damages (including data loss, loss of business, or profits) arising from your use of our Services.

• Our total liability in any matter related to these Terms will not exceed the total fees paid to us under the specific engagement giving rise to the claim.

This limitation applies whether the claim arises from contract, negligence, or any other legal theory.

 

13. Warranties and Disclaimers

Our Services are provided on an “as-is” and “as-available” basis.
While we make every effort to ensure reliability and security, we make no warranties or guarantees that:

• The Services will meet your exact requirements,

• The Services will be uninterrupted or error-free, or

• Any defects will be corrected immediately.

All implied warranties, including merchantability or fitness for a particular purpose, are expressly disclaimed.

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14. Indemnification

You agree to indemnify and hold harmless Nirvigo, its directors, employees, and agents from any claims, damages, or liabilities arising out of:

• Your misuse of our Services,

• Your violation of these Terms or applicable laws,

• Infringement of third-party rights caused by your content or use of deliverables.

 

15. Suspension and Termination

We may suspend or terminate your access to our Services if:

• You violate these Terms or applicable laws,

• You fail to pay due amounts, or

• We believe suspension is necessary to protect system integrity or other clients.

Upon termination:

• Your access to our systems may be revoked,

• You must pay any outstanding dues, and

• Certain clauses (e.g., confidentiality, IP, limitation of liability) will survive termination.

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16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

All disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Indore, India.

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17. Force Majeure

Nirvigo shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, war, cyberattacks, government restrictions, or utility failures.

 

18. Entire Agreement

These Terms, along with any written SOWs or additional agreements, constitute the entire agreement between you and Nirvigo and supersede all prior discussions, proposals, or understandings.

 

19. Contact Us

For questions about these Terms or our Services, please contact us at:

Nirvigo Platforms Private Limited, 66 Vanshree Colony, Behind Mangal Murti Nagar, Navlakha, Indore, MP
📧 Email: hello@nirvigo.com

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