Privacy Policy

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Last Updated: October 13, 2025

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Nirvigo Platforms Private Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

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1. Scope and Applicability

This Privacy Policy applies to:

• Visitors to our website,

• Clients and potential clients who engage our services, and

• Representatives of vendors, partners, and contractors.

It covers information collected through our website, email communications, and any other interactions related to our cloud infrastructure consulting, AI integration, and infrastructure management services.

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2. Information We Collect

We collect both personal and non-personal information in the course of business operations.

A. Information You Provide

• Contact Information: Name, email address, phone number, company name, and role.

• Business Information: Project requirements, system specifications, or documentation shared for consultation or implementation.

• Payment Information: Billing details, invoices, and transaction data (processed through secure third-party payment providers).

• Communication Records: Emails, chat messages, or support tickets exchanged with us.

B. Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Device Information: IP address, browser type, operating system.

• Usage Data: Pages visited, time spent, referring websites.

• Cookies and Analytics Data: Used to enhance user experience and improve our offerings.

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3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide and manage our cloud infrastructure and AI consulting services.

• Communicate with you about projects, proposals, and support.

• Improve our website, products, and customer experience.

• Process payments and maintain accurate billing records.

• Ensure compliance with applicable legal, contractual, and regulatory requirements.

• Send you updates, newsletters, or service-related information (you can opt out anytime).

 

4. Legal Basis for Processing (For GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following bases:

• Contractual Necessity: To perform our obligations under a contract.

• Legitimate Interests: To operate our business effectively.

• Legal Obligation: To comply with legal requirements.

• Consent: When you have explicitly agreed to specific uses of your data.

 

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

• Service Providers: Trusted vendors providing hosting, payment processing, analytics, or communication tools.

• Business Partners: When collaborating on joint solutions or integrations.

• Legal Authorities: When required to comply with law or protect our rights and safety.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

 

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy,

• Comply with legal and contractual obligations, and

• Resolve disputes or enforce agreements.

 

7. Data Security

We use appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure. These include:

• Encrypted communication (SSL/TLS),

• Secure server environments,

• Limited access to authorized personnel only,

• Regular audits and monitoring.

Despite these efforts, no data transmission over the internet is completely secure. You share information with us at your own risk.

 

8. Your Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your data,

• Request correction or deletion of your data,

• Object to or restrict processing,

• Withdraw consent at any time,

• Request data portability.

To exercise these rights, please contact us at privacy@nirivigo.com

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9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Analyze website traffic and user behavior,

• Personalize content and services,

• Improve performance and usability.

You can modify your browser settings to refuse cookies, though this may limit some site functionality.

 

10. Third-Party Links

Our website or communications may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

 

11. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete it.

 

12. International Data Transfers

If you are located outside [your country], your information may be transferred to and processed in countries where we or our service providers operate. We ensure appropriate safeguards consistent with applicable data protection laws.

 

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date. Continued use of our services signifies your acceptance of any changes.

 

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:

Nirvigo Platforms Private Limited, 

66 Vanshree Colony, Behind Mangal Murti Nagar, Navlakha, Indore, MP
Email: hello@nirvigo.com